Downtown Animal Hospital - Toronto Veterinarians

Phone:(416) 966-5122


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Contact Willowdale Animal Hospital

Open 24 Hours, Year Round

256 Sheppard Ave. West
Toronto, ON M2N 1N3
(416) 222-5409

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Our Staff

About Us

We are a team of passionate professionals who understand your love for your pet.

At Downtown Animal Hospital most of us have pets at home, so we know exactly how important your pet is to you! We are passionate about building relationships with every four-legged family member who walks through our doors and in ensuring they stay happy, healthy and by your side for as long as possible.

Downtown Animal Hospital is a leading edge veterinary clinic servicing central Toronto. We believe in harnessing the latest innovations in equipment, medicine and procedures to ensure your pet receives only the highest quality in health care.

Downtown Animal Hospital was established in 1986 in an elegant old townhouse on Hayden Street in Toronto. In 1992, Drs John Catherwood and Sheldon Jafine purchased the practice. With extended hours and a dedicated staff the practice soon became too busy for its original building.

To accommodate their rapidly expanding client base in 1996, the duo purchased and renovated an old mansion on Church Street into the current Downtown Animal Hospital. Dr. Lula Vihos became partner in June 2007 and the practice has experienced yet another growth surge since then. There are currently 5 doctors and 20 support staff serving their clients and their pets. The Downtown Animal Hospital is an accredited member of the American Animal Hospital Association and a proud proponent of diversity in its vibrant community.

Thank you to our wonderfully eclectic clients whose support and referrals continue to help us grow in downtown Toronto. We love you and your fabulous pets and deeply appreciate your patronage. We will always remain committed to providing you the very best value for the very best in pet health care.

Our goal is to deliver leading edge health care to your pet.

We believe that excellence is the cornerstone of our practice and we abide only by the highest standards. We’re pet owners too, and we know the value a pet brings to your life, that’s why we focus on preventive medicine as the benchmark for superior veterinary care.

It’s normal to be curious about who will be caring for your pet. That’s why we invite you to meet our team right from the comfort of your computer!

Join Our Team

Dr. Lula Vihos

Veterinarian, Partner

Dr. Lula Vihos

Veterinarian, Partner

A graduate of the Atlantic Veterinary College in Charlottetown, P.E.I., with undergraduate studies at the Nova Scotia Agricultural College in Truro, Nova Scotia, Doctor Lula Vihos has had a special interest in Internal Medicine since winning an award at graduation.  Following externships in emergency medicine, gastrointestinal medicine and internal medicine at the Animal Medical Centre in New York, and the California Animal Hospital, she joined our Downtown Animal Hospital in 1995.  On June 1, 2007 Dr. Vihos became a Partner at Downtown Animal Hospital.  She is an active contributor to CBC Television and Animal House Calls on CP24.

In addition to enjoying volleyball, baseball and travel, Lu loves spending time with animals in her off-hours too.  A previous volunteer for the Humane Society in Pittsburgh, she continues to welcome rescued animals into her home, where her pets include 2 lab mixes, 6 cats, and 2 bunnies.

Sandy

General Manager

Sandy

General Manager

Dr. Heather Steede

Veterinarian, Associate

Dr. Heather Steede

Veterinarian, Associate

A member of our team since 2005, Dr. Steede graduated from the Ontario Veterinary College in 2002, following her undergraduate studies at The University of Guelph.

As a veterinarian, she is a firm advocate of spaying and neutering to help control the pet population and reduce the number of unwanted and uncared for animals in the city.

Dr. Steele spends a lot of time with her 3 cats: Jelly, Goliath and Alaska and her beagle Trevor. Some of her hobbies include spending time with friends, playing basketball and exploring new restaurants.

Lubina

Head Veterinary Technician

Lubina

Head Veterinary Technician

Lubina joined our team in March 2002. She holds a Bachelor Degree in Veterinary medicine,  1990, from University of Veterinary Medicine, Tirana, Albania. She also has several certificates from North American and European Veterinary Conferences.

Being so passionate and caring about animals sometimes she thinks that there is nothing else she can do better than working with “her babies” (cats and dogs) .  She and her husband have two wonderful sons that she adores (as well as a lot of adopted daughters and sons at the clinic), and an absolutely beautiful cat Finnegan (that everyone is always trying to kidnap). While she loves all of the doctors at the Hospital, the receptionists joke that Dr. Surette is her favourite and she is the president of his Fan Club.
Lubina also loves traveling, cooking, playing sports and listening to classical music.

Calvin

Registered Veterinary Technician

Calvin

Registered Veterinary Technician

Megan

Veterinary Technician

Megan

Veterinary Technician

Slav

Veterinary Technician

Slav

Veterinary Technician

Ovi

Supervisor

Ovi

Supervisor

Tori

Receptionist/Assistant

Tori

Receptionist/Assistant

Harriet

Receptionist

Harriet

Receptionist

Melaine

Receptionist

Melaine

Receptionist

Natalie

Receptionist

Natalie

Receptionist

Rizabel

Receptionist

Rizabel

Receptionist

Shawna

Receptionist

Shawna

Receptionist

Gadman

Veterinary Assistant

Gadman

Veterinary Assistant

Grace

Veterinary Assistant

Grace

Veterinary Assistant

Greg

Veterinary Assistant

Greg

Veterinary Assistant

Jenny

Veterinary Assistant

Jenny

Veterinary Assistant

Jo

Veterinary Assistant

Jo

Veterinary Assistant

Jo has been a loyal assistant at the Downtown Animal Hospital since May of 1999. She loves her job because she gets to handle all the animals, and the animals love her!

Jo is also a personal trainer and enjoys working out and loves outdoor activities.

Patricia

Veterinary Assistant

Patricia

Veterinary Assistant

Patricia has been working at Downtown Animal Hospital since September 2013. She likes hiking, cycling, camping and everything involving the outdoors. She also enjoy bungee jumping and things that make my heart stop momentarily. Currently living happily with three cats, two birds and her new addition “Bailey”, a Cavalier King Charles Spaniel, who always keep me on my toes.

Tristienne

Veterinary Assistant

Tristienne

Veterinary Assistant

Tristienne started working at the clinic in September of 2012, as a co-op student during high school. After she finished, we liked her so much we decided to keep her! Hired at sixteen, she is our youngest staff member, and often gets teased for being “the baby” of the clinic. When she’s not at work she can be found playing video games, horseback riding or doing archery. She gets a little bit too excited when she sees huskies and claims that dealing with bad cats is her favourite task at work. Pet wise, she currently has a lionhead bunny named Ellie and a betta fish named Edgar.

Yana

Veterinary Assistant

Yana

Veterinary Assistant

Kay

Groomer

Kay

Groomer

Wendy

Customer Experience Advocate

Wendy

Customer Experience Advocate

Wendy is a longstanding member of the Willowdale group of hospitals. Wendy has been working with animals for over 30 years. Wendy loves watching her daughter horseback ride. She loves spending time with her husband and three children as well as her dog and two cats. She says, “Being CEO of my family is my second full-time job!” Wendy also loves boating, snowmobiling and spending time at the cottage as well as time in Newfoundland.

After Hours Petcare Service

Downtown Animal Hospital

Our Address:

579 Church Street, Toronto, ON M4Y 2E4

Our Hours:

Monday to Friday: 8:00 a.m. - 12:00 a.m.
Saturday: 9:00 a.m. - 12:00 a.m.
Sunday: 9:00 a.m. - 12:00 a.m.
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